Electric Vehicles

  • Pay using your E.ON charge card on other networks/Roaming

    With your E.ON charging card, you can charge at charging stations that are part of our roaming collaboration.
     

    This means that you have access to many stands other than E.ON's. A great advantage when, e.g., you are outside Denmark. Note, however, that E.ON does not affect what other operators charge for charging. We encourage you to use one of the many E.ON charging stations or fast chargers as much as possible.
     

    Your charging card can activate third-party charging stations, as E.ON is part of several roaming partnerships that provide access to public charging stations other than E.ON's own. We encourage you to examine the prices of these third-party charging stations, as E.ON cannot be held responsible for other operators' prices. You should be aware that this price may be higher than the one you find on the operators' websites, as operators may choose to set roaming prices higher than their regular prices.
     

    We recommend contacting the responsible operators to find out what it costs to use their charging stations through roaming. E.ON does not charge additional fees for the price offered by other operators. If an operator, e.g., provide a roaming price of DKK 9 / kWh, E.ON does not charge an additional fee or one-time costs so that you can roam beyond the operator's expense.
     

    You can always keep track of your roaming transactions and prices on your E.ON invoice.
     

    Below we have published indicative prices for the toll operators that our customers most often use when roaming. Note that these rates may change if operators choose to change these roaming rates.
     

    Indicative prices are stated incl. VAT. Reservations are made for price changes. Last updated: 09.02.2021
     

    CLEVER: 

    • 0.74 EUR / kWh. Approx. 5.5 DKK / kWh
       

    IONITY: 

    • 0.85 EUR / kWh. Approx. 6.33 DKK / kWh
       

    E.ON Sweden:

    • UFC Chargers (51-350 kW): 5.25 SEK / kWh. Approx. 3.86 DKK / kWh
    • Fast chargers (up to 50 kW): 4.95 SEK / kWh + 3 SEK / minute after 45 minutes. Approx. 3.64 DKK / kWh. + 2.21 DKK / minute after 45 minutes
    • Fast chargers (up to 43 kW): 4.95 SEK / kWh + 3 SEK / minute after 45 minutes. Approx. 3.64 DKK / kWh. + 2.21 DKK / minute after 45 minutes
    • Destination chargers (AC chargers, up to 22 kW): 2.75 SEK / kWh. Approx. 2.02 DKK / kWh


    E.ON is continuously working to develop solutions so that roaming prices are displayed dynamically, e.g., in our app or a browser. We will keep you informed of the changes.

  • How do I charge my electric vehicle without a charge card?

    If you are not a customer with E.ON, you have the following options:
     

    1. Go to our map of chargers here. Choose a charge point, click "Charge now" and pay by credit card.

    2. Download the EON Drive app. Select charging point and pay by credit card directly in the app


    Or download the EASY-Park app to your phone. The app allows you to pay for both parking and charging at the same time. 

    If you opt to pay via the EON Drive app, please note the following: At first glance, it looks as if you charged your vehicle in Helsinki! This is because payments in the app are coordinated internationally by Virta, our Finnish business partner in Helsinki. This is also why Virta is the name that appears on your bank statements. The identifier is typically 'Virta Ltd O/ EV char'. We realise that this might be confusing, and are working on a better solution.
     

    When you pay using our app, you have the option of receiving a receipt by email if you provide your email address. This gives you a better record of your charging. The payment will be drawn from the payment card you have entered in the app.

  • What do I do if I have lost my charge card?

    If you have lost your charge card, contact us here


    We will send you a new charge card by PostNord (delivery can take up till 5 weekdays) We will then block the lost card.


    A new charge card costs DKK 59.

  • How do I register for Betalingsservice (direct debit payments)?

    You can register for Betalingsservice here

  • Can I put my subscription on hold?

    There is no option of putting an E.ON subscription on hold. You can, however, downgrade your subscription.
     

    The change of subscription will be effective from the end of the month.
     

    Write to us if you wish to change your subscription – use this form.

  • Cancelling a subscription and paying your final invoice

    If you wish to cancel your subscription, you must send us a written notice of termination - use this form. Your charge card will be blocked on the same date that your cancellation enters into effect.
     

    Your notice period is current month + 1 month. So, regardless of when in any month you cancel, your subscription will continue for the rest of that month and the month after that. Your subscription fee is always invoiced in arrears for the previous month, and your invoice falls due for payment 1 month and 7 days after the end of the subscription month.
     

    Example:
     

    • You cancel your subscription on 28 January to the end of that same month.
    • We invoice you for January on 7 February.
    • Your January invoice must be paid by 7 March.
    • We also invoice you for February on approx. 7 March.
    • Your February invoice must be paid by 7 April.

       

    You should therefore bear in mind that 2-3 months may elapse from the date on which you cancel your subscription until your very last subscription payment.

  • Monitor your consumption by signing into your personal profile at eon.dk

    You can monitor your consumption by signing into your personal profile at eon.dk. Sign in using your account number and pincode, as shown on your billing statement. There is no option to choose your own pincode. We update your consumption once daily, but please note that delays may occur.
     

    You can also view your invoices on your personal profile at eon.dk at: www.eon.dk/minesider

     

    Please note that ultra-fast charging is not shown on your personal profile at eon.dk.

    Unfortunately, it is not currently possible to look up how many of your kWh were ultra-fast charged on your personal profile at eon.dk. We own and operate the ultra-fast charging stations in association with Clever, and for the time being, the two systems are not yet compatible for reporting kWh consumption data. We are working on a facility for showing you your ultra-fast charging consumption in the near future, and regret that this is not possible as yet.

  • SHARE NOW blocking access to charging stations

    In Copenhagen, we have a partnership with the SHARE NOW carsharing platform. The aim is to get more electric vehicles into urban areas and reduce air pollution and carbon emissions. However, the vehicles must not be parked so that they block access to the concourse in front of the charging stations and prevent other drivers from charging. We are therefore in talks with SHARE NOW about the situation and jointly urging the users of the carsharing scheme to show consideration by only parking at the charging stations when actually charging the vehicles.
     

    We are also in talks with City of Copenhagen, which sets the current parking rules. We aim for the rules to be changed so that the stations can only be used for charging, and preferably within a time limit.

  • Green Mobility blocking access to charging stations

    In Copenhagen, we have a partnership with the Green Mobility electric free-float carsharing platform. The aim is to get more electric vehicles into urban areas and reduce air pollution and carbon emissions. However, the vehicles must not be parked so that they block access to the concourse in front of the charging stations and prevent other drivers from charging. We are therefore in talks with Green Mobility about the situation and jointly urging the users of the carsharing scheme to show consideration by only parking at the charging stations when actually charging the vehicles.
     

    We are also in talks with City of Copenhagen, which sets the current parking rules. We aim for the rules to be changed so that the stations can only be used for charging, and preferably within a time limit.

  • How do I charge my electric vehicle without a charge card?

    If you are not a customer with E.ON, you have the following options:

    • Go to this page. Insert charge point number and pay by credit card.
    • Download the EON Drive app. Select charging point and pay by credit card directly in the app
    • Or download the EASY-Park app to your phone. The app allows you to pay for both parking and charging at the same time. 

     

    If you opt to pay via the EON Drive app, please note the following: At first glance, it looks as if you charged your vehicle in Helsinki! This is because payments in the app are coordinated internationally by Virta, our Finnish business partner in Helsinki.

     

    This is also why Virta is the name that appears on your bank statements. The identifier is typically 'Virta Ltd O/ EV char'. We realise that this might be confusing, and are working on a better solution.

     

    When you pay using our app, you have the option of receiving a receipt by email if you provide your email address. This gives you a better record of your charging. The payment will be drawn from the payment card you have entered in the app.